Shipping policy

Orders are processed and dispatched within 5–7 business days (excluding weekends and public holidays). Processing time may vary during drops or high-demand periods.

We ship across Egypt. Delivery time and shipping fees may vary depending on your location and the courier service. You may receive a message from our team to confirm order details before dispatch.

Please make sure your delivery information is accurate (full address + active phone number). 21stitches is not responsible for delays caused by incorrect or incomplete details.

If you receive a damaged package or missing items, contact us as soon as possible and share clear photos of the package and items received.